Impressive hospitality results from talented people and consistent systems.
Communication and consistency come together at Hawkeye Hotels to create a strong, highly effective management team. These are crucial factors, because owning and managing our portfolio of hotels requires in-depth involvement.
With dedication and enthusiasm, each of our corporate leaders has worked his or her way up in the industry. The field experience they received instills them with the knowledge and skills to manage with confidence. Our corporate leaders and general managers know each other by name. Our open communication policy enhances employee satisfaction, and the resulting collaborative environment ensures proactive customer service.
Hawkeye Hotels takes pride in the solid operational systems in place at all of our properties. We have created efficient operational procedures in every aspect of our business, from housekeeping and property maintenance to monthly inspections by our corporate management team. Every property operates within the same framework, making it possible for any manager to effectively step into any of our properties at a moment’s notice. Training and cross training also play a part in developing consistent operations.
Consistency is also integral to financial management. In our operations, daily financial performance is on a par with strategic planning and long-term performance.